Seriously? Seriously!

First time I got kicked out of class. Actually I was politely asked to leave, same thing.

Here’s the dealio: It’s actually like a Shakesperean tragedy/comedy only no one dies.
It wasn’t funny then, but I can laugh about it now.

I’ve been following up on my 3rd RMA (video card). It’s been delayed a week and their site
says they have not rec’d it yet. I rec’d a reply saying there is a problem with my RMA but not
me any details.

Fine, I wrote back telling them several options and am willing to wait. Maybe they don’t have
a replacement to send me yet. No prob, I’ll get a replacement myself and return it as soon
as I get theirs. Or if their offer of a free upgrade was rescinded, that’s fine too… actually no,
I’m disappointed but hey I want my rig up and running.

Monday came, checked my emails in the AM, no reply.
Monday afternoon I rec’d a text msg. saying it arrived…
package unsealed and a note saying my RMA was denied
bcos it was damaged.

Well, HELLO! That’s why it was returned in the 1st place.

Seriously?? SERIOUSLY!
Are you kidding me? SERIOUSLY!!
I kept muttering those words over and over again and got thrown out of class.
Not that it matters, I find it boring.

I was so pissed off. I had to put another nico patch.
I got one on each arm now. Still ticked off, I fired several letters of complaint
to a couple of PC publications for intervention, filled forms for Consumer Affairs
for mediation and one for small calims court. They were all signed, sealed and ready to go.

I then ordered a new mboard but not EVGA, hell, they don’t want me as a customer
anyway so why should I after all the recommendations and business I sent their way.
While I was at it, I ordered a new video card. Man, I was close to tears.

Cos now, I have to leave the company I love and say g’bye to
OC’ing, using aftermarket cooling without voiding the warranty.
No more lifetime warranty for my mboard and no Step-up for my VC.

So I appealed one last time to EVGA and told them what I was prepared to do.
I even made demands ( as politely as I can) that I will require an open apology letter
sent to me and posted in their forums… blah…blah… blah.

As soon as I sent it and checked my other email account, EVGA CS has a note
explaining of the mix up and wasn’t brought to their attention, and were sending me
a pre-paid shipping label so I can return it to them and get my replacment.
It was sent the same time as I recd my text msg.

HELLO?! Why wasn’t this mentioned earlier, like since Friday. All these could’ve been avoided.
I understand they wanted to call me… talk to me personally and explain things rather than the email since
it’s so impersonal. But I don’t work that way when I’m getting frustrated. I prefer emails so I don’t have to
viciously lash out at them. I want to maintain a great relationship with them. With an email, I can sit down and compose
myself.

Anyway it’s all taken care of. So for my friends and clan m8’s who where sympathetic to my cause and
were/will be boycotting EVGA, DON’T. To those who bought ASUS boards, RETURN them and get EVGA.
WHY? Cos I said so. Mkay?

It’s all good. Now I have to return all these stuff I just got as soon as I get my VC back from them.

Seems I picked the wrong time to quit smoking. Wait till the pressure of holiday preparations and shopping,
it will be worse.